Online Store Help & FAQ’s

Creating Your Account

Creating your account is easy! OBSCO is a wholesale supplier for licensed professionals and students in the industry. For new customers, you are required to provide your license or business number or a website link to your business. For students, please provide proof of enrolment. If you are currently an in-store customer of OBSCO’s, you can provide your account ID in the registration form. Once your information has been submitted we will process you and you will be notified by email once approved. If you have any difficulty with registering, contact us directly via email and then we can create an online account for you manually.

Already have an OBSCO account?

Are you currently an in-store customer of OBSCO’s with an account ID/number now looking to shop online with us? Unfortunatley our in-store account database doesn’t link automatically to our online store database. Don’t worry, you can still shop online — it simply means that we will still need you to complete the registering form and fill out your billing/shipping information online. There is an area in the form for you to enter your account number. As an already existing customer with us, the approval process is much faster! You’ll be shopping with us in no time.

Processing, Shipping & Delivery

Once we receive your order, it will need to be processed. Please allow 1-2 days for processing. If purchases are placed on a weekend, we will process the order on the next business day.

Shipping/Delivery Costs:

For the most up to date information, please see our Store Policies page

Policies

Please see our Store Policies page.

Need Further Help?

If you require help with setting up your account or have questions, contact our accounts team. Please allow 1-2 business days for us to respond or solve your issue.

Canadian Beauty Supplier

We actively update our online store and implement ways to make your shopping experience as easy as can be, but sometimes issues arise and we need to know! If you are having any issues on our site or completing your order with us, please drop us an email and briefly explain the problems or difficulties.


Do you want to hide this popup?

preloader